Delete index file outlook

When you upgrade from Office to Office , the application gets uninstalled no problem, but the Search Index location does not get deleted by design.

When we upgraded our Office to , it created a new "Microsoft Outlook" location in the search indexing location, but at the same time upgraded the existing OST. I found that by deleting the old mapi entries in the registry, it clears it out from indexing but then the search engine deletes almost all entries! I repaired Office, then started the programs that had entries in indexing one after the other, and the entries were recreated.

Outlook is using mapi entries, so since both are there, there are shown twice. Since Microsoft mentions this is "by design", I can only smile at this upgrade behaviour :. Office Office Exchange Server. Not an IT pro? Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Outlook IT Pro Discussions. This forum is for general questions and feedback related to Outlook all versions as they pertain to the IT Pro community.

Sign in to vote. This is the error message. Thank you. Tuesday, October 8, PM. Monday, October 14, PM. Wednesday, October 9, AM. You may also try this forum: Forum for Script requests I found one thread here which mentions that deleting the indexing files and rebuilding the index would help fix this error. Please check this on your side: 1. Open Services. Double-click on it to open its dialog box. Stop the Service. After it completed, start search service.

Regards, Perry Please remember to mark the replies as answers if they helped. Wednesday, October 9, PM. This probably means that Outlook might not be able to check its data files for Indexing. In Outlook though, we have an easy way to analyze if the Mailbox is indexed or not. All you need to do is to continue reading below.

We must select the File tab in order to move to Backstage View , and then from the left and from the drop down menu we select the category Options as shown in the image below. Once we select the Options command, the Outlook Options dialog box appears, where from the left we must select the Search category as shown below. We must then locate the Sources area, where right below this area we can see the command:.

At the right of this command we must select the command Indexing Options as shown in the image below. Once selected, the Indexing Options dialog box appears as shown below, where we can notice the following:.

In this pane we can see the Included Locations and which ones to Exclude. In the Indexed Locations window, we can check if the Outlook data file is being indexed, along with all the other locations. At the bottom left corner of the Indexing Options dialog box, we have the Modify button where one selected the Indexed Locations dialog box appears.

This dialog box is separated in two areas which are the following:. At the bottom and in the middle of the Indexing Options dialog box we have the Advanced button, where once we select it, the Advanced Option dialog box appears as shown in the image below.

This dialog box is separated by two tabs which are the following:. First tab is named Index Settings :. File Settings : We can activate or deactivate the following check boxes.

Troubleshooting :. Delete And Rebuild Index we press the Rebuild button located at the right. Note: This will repair the entire Office suite even if it's just one application you want to repair such as Word or Excel. If you have a standalone app installed, then search for that application by name. Depending if your copy of Office is Click-to-run or MSI-based install, you'll see the following options to proceed with the repair.

Follow the steps for your installation type. The faster Quick Repair option is also available, but it only detects and then replaces corrupted files. In Change your installation , select Repair and then click Continue. Right-click the Start button lower-left corner , and select Control Panel from the pop-up menu.

From Category view, under Programs , select Uninstall a program. Right-click the Microsoft Office product you want to repair, and from the drop-down, select Change. If you have a standalone application such as Word or Excel, search for the application name.

Depending if your copy of Office is Click-to-run or an MSI-based install, do the following for your Office installation type:. In How would you like to repair your Office Programs , select Online Repair to make sure everything gets fixed, and then select Repair.

Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open. After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts. Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool. If the missing search results are in the Deleted items folder, you can add this folder to your search results:.

Select the Include messages from the Deleted items folder in each data file when searching in All Items checkbox, and click OK. You can increase the time in your email account's offline settings so that more or all your emails are cached locally for indexing.

To do this:. On the Email tab, select your email account and click Change. Drag the Download email for the past: slider to the desired amount of time or to the far right to All.

Click Next , and then Done. Close out the window and restart Outlook. By default, Outlook will display search results. You can increase this to show all results but search will be slower. Clear the Improve search speed by limiting the number of results shown checkbox, and click OK. You can search for items that were moved to an auto-expanded archive mailbox only by searching the folder itself. Select the archive folder in the folder list to select the Current Folder option as the search scope.

If a folder in an auto-expanded storage area contains subfolders, you have to search each subfolder separately. For more information, see Overview of unlimited archiving in Microsoft When you can't find emails older than 6 months using Outlook search, follow these steps in the order provided:.

This can occur after upgrading to Windows 10 Version and earlier. The issue was fixed in Windows 10 Versions and later. To fix this issue, follow this step:. If you're not getting expected results from a shared mailbox search or you receive an error, follow one of these steps:. Important: The following steps show you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly.

Please make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, go to How to back up and restore the registry in Windows.

In Windows, right-click Start , and then select Run. In the Open: box type regedit , and then click OK. This will open the registry editor. In the Value data box, type 1 to enable the registry entry, and then click OK.

Note: This policy and other important considerations are documented on the search blog. To search a Shared Mailbox, click the mailbox and use the Current Folder scope. This is a design limit that's currently being worked on for future updates. Go to this Understanding Search Scopes blog for more details about what scopes are supported when. To work around this issue, you can add the Shared Mailbox as a secondary Exchange account to the profile.

First you will need to check if the shared mailbox is already listed as an account in the profile. If so, you will have to remove it. To do this, follow these steps:. Choose More Settings , and then select the Advanced tab. In the Open these additional mailboxes section, choose the shared mailbox and then select Remove.

From the File menu, select Add Account.